Business Services

 

Paying too much for IT support? Keen to utilize the latest technology to keep your systems, and employees working?

 

With over 10 years of experience with small and medium sized business we can offer advice on many of your IT needs. We can help save you money by giving advice that will help prevent problems and avoid valuable downtime.


We have experience with

  • Windows 2000, XP, 2003, 2008, SBS
  • Office 2003, 2007
  • Sage
  • Citrix
  • Microsoft MOM, SCOM
  • Exchange 5.5, 2000, 2003, 2007
  • ISA 2000, 2004, 2006
  • SQL2000, 2005, 2008
  • Cisco switches, routers and firewalls
  • Various network devices, WiFi, print servers
  • VMware ESX, vSphere and windows editions
  • LAN cabling and troubleshooting
  • SPAM, Anti Virus and Spyware solutions
  • System monitoring and firewall solution
  • Security `
  • Setup, support and upgrades

 

 

 

We offer 3 packages, please call for further details.

Both silver and gold packages include a free initial "Infrastructure Audit", so that we can assess your needs and make any recommendations.

 

Silver support

  • Unlimited telephone support
  • Remote IT support
  • Guaranteed response times
  • Microsoft and Cisco accredited engineers
  • A dedicated account manager
  • IT solutions consultancy
  • Procurement advice 
  • Scheduled back-up checks
  • Scheduled anti-virus checks
  • Friendly and helpful experts
  • Software update patching
  • 8:30 - 20:30 Support 5 days a week.

 

 

Gold support

 

  • Unlimited telephone support
  • Remote IT support
  • Guaranteed response times
  • Microsoft and Cisco accredited engineers
  • A dedicated account manager
  • IT solutions consultancy
  • Procurement advice
  • Scheduled back-up checks
  • Scheduled anti-virus checks
  • Regular onsite visits
  • 24/7 real time server monitoring
  • Security testing
  • Software update patching
  • Regular remote IT administration
  • Friendly and helpful experts

 

Emergency support

If you require immediate support for a single issue then we can have somebody with you within 4 Hrs. We offer expertise over the phone for the fastest possible solution, and are available 24hrs/day, 7 days a week.

 

 

Infrastructure Audit

Our "Infrastructure Audit" includes the following and is free for any business looking for ongoing support.

  • Network Audit, including speed test and bottleneck
  • Server health
  • Desktop health
  • Basic Security
  • Backups and disaster recovery
  • General Infrastructure advice